I applied over a month ago and never heard anything. So I called, they claimed that they were working on it and would call back. About a week later they eventually did and said that I was approved. I finally went in to receive the check but surprised there were...Read more
I was behind on payments finally paid up to being one behind and still had time to get it paid . Mariner repossed the car and told me what i owe to get it back Repo Charge Certfied Letter Charge and up to date with payment. So i go there cash in hand to get my car back...Read more
They have no sympathy at all. I have had my hours cut on my job, and I had 3 deaths in my family within the last 10 months. They don't care, they just want their money. They trick you into refinancing and once you have a problem, they are ready to take you to court....Read more
Mariner Finance - CANT MAKE PAYMENT ONLINE
I am seriously having issues trying to pay my bill online.
Mariner Finance - Regarding my payment
I need to make my monthly payment on your website and its blocked .Now my payment will be late. No explanation as to why is blocked when i have made my payments on time. I refuse to call i think I am entitled to use the website just like any other customer.
Mariner Finance - Terrible customer service
Better check your contract carefully for hidden charges that they do not tell you about. Had to call to find out why my car title had not been mailed a month after loan was payed off. Poor customer service. It is questionable whether staff is competent.
Mariner Finance - Worst possible, crooked loan sharks
This is the absolute worst company, I used the company Mariner purchased at Christmas every year since 2007 with 0 problems. Mariner took over and the nightmare began. My loan was paid off last year and they claim it's not, after a year of trying to work with them they have now sent me to collections and threaten to repossess my vehicle. Again my loan was paid last year
I SPOKE TO MAJORITY OF THE PEOPLE IN MARINER. I TOLD THEM WHAT HAD AND SPOKE THE GENTLEMAN UP THERE THAT WAS VERY PLEASANTAND STATED THAT HE WILL WORK WITH ME. I SPOKE TO MONICA THATS RUDE AND NASTY AND VANESSA YOU DEFINATELY NEEDS TO BE CONFRONTED IN PERSON NASTY...Read more
So my boyfriend lost his job and it was the only one working. ...It was very hard for me to pay my loan with rent and bills plus food for us and our 2yr old....I explained to Mariner about the situation and asked if I cld atleast change my due date? they said no..I...Read more
They threatened to take me to district court after 1 missed payment. I had a neighbor slash my tires and it was a emergency fix. Or I couldn't work without my car. They wouldn't let me switch my payment day when money would actually be there. They would rather my...Read more
I didn't like
- Awful experience
- Courtney is bad at her job lebanon branch
- Branch manager had very poor customer skills
She deliberately mailed our title to the insurance company when she was instructed by insurance company to release it to us. She did not treat us with respect, definitely no customer service this is my 3rd and last loan with them and I work at a dealership where we...Read more
FIRST let me tell you I have a problem with my account and they never get back with me. They have the due date before my pay so thats not going to end well..Then they also tell me that if i add a cosigner i can get more money out then they keep telling me its too soon...Read more
I didn't like
- Go somewhere else even if they are more
I have had the same password for over 3 years with this company, one day it stops working. I have to reset it....I reset my password it lets me in one time and kicks me out of my account and now I can't get in with my new password. I called the branch I belong to and...Read more
They are professional, courteous and polite. This company has helped me after my son passed away with no life insurance leaving behind a new home, his wife and a 14 year old daughter...I had to help them...where do I turn...Mariner stepped in and helped me to help my...Read more
- Excellent customer service
- Courteous polite service
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