- From mobile
- Mariner Finance
- 23 hours ago
- by anonymous
time consuming and bad service
time consuming and bad service
It is amazing to me how I can recieve a check in the mail no questions ask. Then I go to the office ask a thousand questions and can not get a small loan!!!!! Hendersonville nc branch. go figure
I made a payment arrangement with the branch in Glen Burnie to bring my account up to date. The witch of a manager had my vehicle repoed after it was agreed thst they would hold off until the 1st of November . Done dealing with them. I am going to court.
Worst customer service ever.they can't even do paper work right *** up my loan 3 times.because they tell u one thing and did a different type of loan they told that I had. They refuse to talk to me on the phone all they do is hang up on me. The Syracuse NY branch is the biggest joke for mariner. Never go there if u r smart.
This is the worst company I have dealt with in a long time, they tell you over the phone that you are approved for certain amount of money and then they make you go to their offices in Boyton Beach and then they tell you they have to check your documentation again to get approved and they offer you a lot less than what they offered you over the phone, they don't care how much you have to drive there take or leave it. Very rude and unprofessional... Read more ›
Before they were mariner it was owned by security finance...they were great now that mariner has taken over THEY SUCK, AS WELL AS EVERYONE THAT WORKS THERE, asked for a lien release form and have yet to recieve it. Very unprofessionalized and rude as heck.
got a loan for 1,000 and im paying back 2,000 on that loan said i had a miss payment but it took 3 months to resolve the money was put on another person acct they notified the the major credits reports and still is on my credit report as being late now they tell me to call the major company in maryland to get this resolved i have made many calls to get this matter resolved and your put on hold. this is no way to run this company will... Read more ›
I am Deangela Leverett I have a loan with these people i recently lost my job and became homeless living from shelter to shelter apart from my kids sleeping in my car sometimes explained to them im trying to find a job so that i can pay the 500 i owe on the loan they are so rude and uncaring keep saying they coming to pick up my car then i will have nothing i use to tell my friends this was a good place to go they help alot but all they doing is... Read more ›
While the customer service staff is fairly pleasant, they are not forthcoming with information in regards to their products. The loan they provided to us was a one year same as cash. When I called into make the first payment a year ago I was told I had until October this year to pay off without being charged interest. When I went to pay it off in full at the end of September, I was provided different information and they have charged me interest... Read more ›
My father that is eldrely recieved the "check" in mail. After reviewing the loan he went to bank and deposited. They called to verify that he was indeed was the one that did. I have power of attorney but they wanted proof faxed. I did have my mother speak with them, my dad is hard of hearding.I was stern with the girl on phone as I did not know if they were trying to get another loan out of him. She did not back down and did her job. I... Read more ›