Anonymous

Never release my car title since 2016

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I pay my loan since 2016 in full today is june 2017 They never release my title please dont go to them and also the credit bureau said they never reported paid off. Bad buisness
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Reason of review:
Poor customer service
Anonymous

Harrassing calls at work

i told them dont call me at work and so did my boss, now they show up in the parking lot very mean people - i don teven remember applying for this loan they dont need to be showing up at my job - this is harrasment. i'm going to call the cops next time they show up harrassing me.

i told them call me on my cell phone which they dont or email me - which they dont!!!!! i told them dont call me at work and so did my boss, now they show up in the parking lot very mean people - i don teven remember applying for this loan they dont need to be showing up at my job - this is harrasment.

i'm going to call the cops next time they show up harrassing me. i told them call me on my cell phone which they dont or email me - which they dont!!!!!

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Reason of review:
Poor customer service
Damita Npk

Mariner Finance - Auto Loan Review

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I use mariner finance for my car payments, however every time I pay I always get told I never pay enough. Today I received my bank statement and it says that I've paid the amount I owed them other than the amount they said. I always pay them on time and most of the time I pay them months in advance. I'm sick and tired of receiving letters saying I owe them $18-$20 more and if I don't pay them in five days my car will be taken away. I feel like they are ripping me off every single month and I don't want to use them anymore!
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Reason of review:
Problems with payment
Anonymous

What happens if you are on social security

My healh went bad and can they take my ss check
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Anonymous

Poor Customer Service

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Applied for a loan after a week never heard a thing. Called and was told application was denied but no one thought to call me. Worst customer service experience ever. Please stay away from this company if you can help it.
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Reason of review:
Poor customer service
Govanni Qmg

Mariner Finance - Account Review

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I cashed a check for a loan from them almost 2 years ago. I have made every payment on time, never missed or been late even once. Alyssa or Melissa from the west mifflin ,Pa office was calling constantly to try and sell us other products and I finally told them in writing that she was no longer allowed to harass us. This vindictive lady then filed false, fraudulent information on my credit report that my account had been sold and transferred and my last payment was November of 2016. I have still been paying them every month on time and have my records. The company would not correct my credit report after many complaints. I have never dealt with such a corrupt, poorly run company. It is ridiculous that they treat a customer who pays as they should the way they have. I am warning and writing reviews wherever I can to warn others to not take anything from these crooks. I'm paying the balance off today and if they don't properly report my account, I will be filing charges.
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Reason of review:
Problems with payment
1 comment
Guest

You can easily dispute that with the credit reporting agencies as not reported correctly. The company has 30 days to respond with proof and report the debt correctly. If they don't the credit agencies will remove it from your report.

Anonymous

Mariner Finance - Loan Review

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Mariner Finance @ 2101 in Lumberton N.C., the agents are very rude and the manager as well, they are ripping people off that has been with them since Security Finance, like myself, ive never been late with an payment until December 2016 when i couldnt fund out were my money was going to. My money wad going to intrest, but my loan should have been paid off, but i see Mariner was charging double in the amount for intrest on my loan.

If there is a judgement bougjt against me, i will be in court,. Im on a fix income and ehen i found out that if i pay every eeek that would krep the intrest down, but nothing was mention to me about this at first. When i needed a loan for an emergency, i couldnt even get the amount that i requested. Some of my paper work on the contract, i requested no for the insurance, but the agent check yes in the box and for my property the agent put down a riding mower, she wrote that in and didnt let me write down the property i signed.

The agent didnt even let me read the contract, just kept saying sign this sign that, that hurt alit of coustomets that were going there snd it happen to them as well. That manager is very rude to the majority of coustomers, i had seen what was available credit to me , but i couldnr even get that, because they just wanted me to pay more on my loan.

Its very sad but, i see alot of agents that work there, are no longet at that branch. I called and let one of the agents know that i have a bankruspty attorney, but they keep calling other members in my family harrassing them about me, so my family has changed there phone numbers, its terrible how they lie to coustmers and harrass there family and friends.

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Reason of review:
Problems with payment
Anonymous

Poor customer service

5/23/2017 I got call on my job ,the man said he was holding for my boss.so I put him through not knowing it was marnier .she call me back said somebody was looking for me and gave me a number to call.i did it was marnier.i ask why did he ask for my boss.well he said we couldn't get in touch with me. I told him I was on my job and we would talk tomorrow.and so I did I told them that black *** better not ever call me on my job and I could here people in back ground laughing.this is bad business.i know I been having a few problems but I have been a good customer and should'nt be treated this away.i am going to conplain to who ever to who ever I can. I am due for this month only.

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Reason of review:
Poor customer service
5 comments
Guest

Mariner sends checks in the mail to people who didn't ask for them. When a thief steals these checks and leaves you on the hook with a loan you know nothing about.

Mariner will harass you at work. Even when you file a police report and send it to them. They will claim they never got it. You have to physically drop it off, and even then they will harass, intimidate you and imply that someone you're related to or know did this and imply you are still responsible for the loan.

They will have their *** lawyers mail you at work claiming you were served and defaulted in court which of course is a lie.

When this happens to you, get a lawyer and have them issue a cease and desist or risk harassment. And for all you know, the fraud could be entirely fictional, and they targeted you because you work in an industry where such allegations could be damaging to your employment.

Guest

If you are late as you freely admit, you are NOT a good customer. The ONLY reasons they had to track you down to your job is because YOU are late and YOU haven't responded to them prior to this. Of course, as is typical, these are consequences YOU brought upon YOURSELF!

Guest
reply icon Replying to comment of Guest-1333519

Whoever you are, you're right but to an extent. I hate a self righteous, perfect patty *** person like yourself!!

Sometimes *** happens, life happens doesnt necessarily mean the person is irresponsible or a delinquent, and it still don't justify unethical collection practices/harrassment. If you want to be helpful, offer your advice & suggestions, then be helpful!

But there's no need to be insulting and judgemental.I dont understand you "Trolls", searching the web all day just to be mean, post *** comments and spread negativity, "anonymously". God forbid you ever fall on hard times or life gives you a swift kick in the ***, and you come falling down that ladder lol

Guest
reply icon Replying to comment of Guest-1333519

You must work for the company

Guest
reply icon Replying to comment of Guest-1333519

It is against the law to call you at your place of employment law suit. In the making .Read dos and don't for collection in your state

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Anonymous

They are ripping you off folk's

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As a follow up to my earlier comment I would guess that anyone who rated them as good probably works for them and got paid for the rating.
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Reason of review:
Poor customer service
Anonymous

Run around

Horse heads office said i need cosign . brought 4 people, the manager chris kept saying none of them had prior credit.. REALLY..no.help usaf veteran
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Reason of review:
Poor customer service
Anonymous

Mariner Finance - Loan Review

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The office in Wilmington North Carolina was paid off in full on their loan and they reported me to equifax credit score just because i was late and when i called and asked could they take it off knowing that there paid in full the dude Mike wanted to be a *** about it but its ok God got me and i would not reccomend ever getting a loan from them because the interest is too high from the start and they do petty stuff like try to make your credit bad when they already received all there money back and then some in full smh

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Reason of review:
Problems with payment
4 comments
Guest

While I have not dealt with Mariner at all,I find your comments to be trying to gain sympathy. You said they reported you to credit bureaus and asked them to remove the negative report.

Reading your comment, I believe you were late but hoped they would overlook it since you paid them off. They had zero obligation to do so, and reading your comments, and arrogance I don't blame them. You also complained about the high interest rate from the start. You went into the financing knowing the interest rate.

No one forced you to get financing through them. Higher interest rates are usually a sign that your credit was shaky to begin with. You acknowledge you had at least one late (no doubt probably more) so again totally your fault, not theirs.

Sounds like you knew going in and accepted everything. Now you want to blame them rather then put the blame where it belongs, on YOU.

Guest
reply icon Replying to comment of Guest-1286039

Granted it's the individuals responsibility to maintain a positive credit profile, how ever it's very unorthodox for a person to come on this site being biased. Unless you're here as Mariner Finances review watchdog.

People in life are entitled to ware whatever hat they wish but to come on here and be so self righteous with no regards to what Mariner Finances is doing and has done to people is inconsiderate. What you said here speaks loud of your character. Giving good advice in a helpful way is humbling unless you're just attempting to be mean for no reason. There's not one person in life that can say they're perfect especially people who throw rocks at glass houses.

Sometimes our conscious plays tricks with our minds especially when living foul, ever hear of wishful thinking?

It's very possible that you're living a way that you need help or advise. Maybe you wish some body would give you advise on dealing with your demons and only you know what that means so get some help stop worrying about somebody not being able to pay there bills......

Guest
reply icon Replying to comment of Guest-1289235

I'm almost confident this person is a watchdog. Because when I called mariner to ask them why my credit was ran several months after I already had an account with them...

they said they ran my credit to make sure I was alive because I wasn't picking my calls. When I told them they were wrong for running my credit without my permission, they said I should take responsibility for being late.....

who runs your credit when you're late?

I'm with you honey.

Guest
reply icon Replying to comment of Guest-1286039

You sound like an employee defending the company. Here is my story with Mariner.

I was late with a payment and they decided to run my credit. Who runs credit when your late with a payment. They said they ran my credit to make sure I was alive... ok then .

This company will stop at noting to ruin credit. No kidding.

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Resolved
Nallely Boe

Resolved: Mariner Finance - Customer Care Review

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Yes i got behind...i took in two kids that was in a poor situation. Got sick and now playing catch up with not only them but all my bills.

Promised to make a payment the 3rd of February and have it fully caught up by the end of that month. The guy that called me told me to bare with him trying to see whst he could do then connected me to some one else....a roud chic who contributed to belittle me and told me i was just giving her excuses....i 100 percent ment everything i told her....ive been with them 7 or so years some of that time they where called security finance and they never spoke to me that way....im deely hurt by the way i was talked to and the way this Jason fellow didn't just talk to me just turned me over to this hateful lady....by the way its the mariners finance from mount airy Nc

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Reason of review:
Poor customer service
2 comments
Guest

Pay your bills and stop over spending...dumb ***

Guest
reply icon Replying to comment of Guest-1278563

You must work for them.

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Anonymous

Mariner Finance - Customer Care Review

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I owe you money and lost my job which is not yuur fault I clearly understand that. It is my debt to pay.

I just got a contract job and I called informed you that by of May 2017 I will finish the payment and within two weeks I made over $600.00 payment just to realize that you took me to court? For what just to see my face or justify what? I understand the humiliating calls you have been making to my previous employment and the harassing phone calls to my children and all the threats of court action but understand at the end of the day we are partners and when I owe you money court actions are not necessarily the option. I consider this action a personal egocentric move but I will respect the Judges order however I will appreciate it if you withdraw this case out of court because it make no sense to take this matter a personal one.

I felt that it is an attempt to humiliate me which you have already done bacause the manner in which you attempt to collect the debt was just unprossfeional and unacceptable. The harassing calls, the threats of garnishing my income and the kind of conversation you have with my previous employer and my children are just enough embarrasement but I do understand I borrowed money from your outfit and plans are far advanced to pay the debt.

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Reason of review:
Poor customer service
Anonymous

Mariner Finance Manager Review

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Fo not fo business with Mariner the employees are not trained and are rude. The Palm Harbor branch is the worst right down to the Manager she is condescending and interupts RUN DONT WALK AWAY FROM THIS BRANCH AND COMPANY. Join a crefit union stay away ftom this place they are horrible
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Reason of review:
Poor customer service
Anonymous

Mariner Finance - Home Loan Review

We recently purchased a roof for our house. We also got talked in to refinancing our house through Mariner Finance. They told us not to make a payment on the roof because it would be paid in full with the refinancing of the house. They were the same company that financed the new roof and the refinancing of the house. The roof was paid in full by their own company considering they refinanced the house too. They were late in paying themselves off. Now it shows up on our credit as a derogatory mark like we were late making payments, when it was their own fault. We have been fighting them for some time now and they still haven't made things right.
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Reason of review:
Problems with payment
1 comment
Guest

Yes they are an awful company I refinanced auto loan with them nothing but headaches since

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