Mariner Finance
Reviews and Complaints
Fine when starting out then not so much when things went wrong
- Communication with loaner and falsifying
Preferred solution: Let the company propose a solution
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Verified Reviewer | Union, New JerseyDon't do business with these people
- Fraudulent practices
Preferred solution: Have them investigated
BE VERY CAREFUL
I received a check from Mariner Finance for $1300 stating I was Pre-Qualified based on my Excellent Credit. I have never heard of Mariner Finance.
I really didn’t need the check or the money. I currently have 14 Credit Cards with very high credit limits and all with zero balances. I have Excellent Credit with a Score of almost 800. I called them multiple times to find out how they got my information because I wanted to make sure my information is not being sold by my Credit Monitoring Service due to my Excellent Eredit.
I also made it clear to them I wasn’t interested in their offers. I told them to take my information off their date base and not send me anymore checks or offers. Even in all the multiple calls, the Rep never once told me there was going to be a Credit Check if I eventually decide to cash the check and I never thought there would be one. After all, the loan has already been offered to me and it said it was based on my excellent credit.
So I assumed maybe they ran a Soft Check to make me the offer. I did not expect a Hard Inquiry.
After speaking with them multiple times to make sure my information was not being complromised, I decided to cash the check. After all, I could use the $1300 for a little Weekend Randezvous. I knew it was going to be reported to the Credit Bureaus but I never expected a Hard Inquiry.
I just figured it will only deduct 3 – 4 points at the most which would not have much impact since I had Excellent Credit. Plus I figured it will fall off once I pay it off because my intention was to pay it off in 3 – 4 months at the most. Besides, it was only $1300 on a 26 month term with a $67 monthly payment. I cashed the check on Friday August 16, 2019.
About a week later, I get an Alert from my Credit Monitoring Service that there was a hard inquiry and a change on my Credit Report.
I was shocked because I don’t recall applying for a Credit Card or a Loan. So I logged into my Credit Monitoring Service only to realize that immediately I cashed that check, Marina Finance ran a Hard Inquiry on me. To say I was upset was an understatement. Why would you run a Hard Inquiry on me when you already sent me a check saying it was due to my Excellent Credit?
It put a hard inquiry on my credit report that will be on there for the next 2 years.
Then, 80 points was deducted from my Credit Score. I am not sure why my score was impacted that much. I have never had that much score deducted in all my years of building my Credit. When I saw it, I immediately called them to find out why they ran my Hard Inquiry after they already made me an offer I never asked for in the first place and why that muchPoints was deducted from my Score but the Rep was just silent and never gave me a single answer; because she had none.
She knew they were wrong. I immediately gave her my Debit Card Number and paid off the loan. I reinforced to her to please take my name/information off their data base and never send me any offers again.
I am hoping they will update the information as quickly as they reported it with the Credit Bureaus so my Score can go back up. The Hard Inquiry will be there for 2 years for a Loan I never applied for, a loan I never needed and a loan I ended up not using.
I thought of reporting it to the BBB as a false and misleading offer because I was never advised of the Hard Inquiry. Even though I cashed the check, I didn’t authorization them to run my credit check because the letter never advised me that there will be a credit check.
Don’t do business with them!
- Loan sharks
- Customer service
- Over hall of this business
I need to make a payment today its going to be late
We're very good until
Nothing has happened since last , I have not heard from Mariners finance , about copies of my loan agreement or any communication
- False imformation given me
- Insurance fraud
Preferred solution: Let the company propose a solution
Great customer service
- People in how they talked to you
- Excellent customer service
- Courteous polite service
DON'T DO IT!!!!!!!!!!!!!!!
So I have had a loan with Mariner Finance for almost a year, borrowed 3,000.00 and pay $184.00 a month payment. I never missed a payment and always pay early.
I call to get payoff on this loan because they report to credit bureaus that I owe over $6600.00 to them and every month I make a payment my score drops a little because it says that the balance has increased instead of decreased.
my pay off is now $3213.80 which is more than I borrowed even after making $1656.00 in payments........don't take a loan with these people to improve your credit scores it will only make them drop and it is nearly impossible to get out from under it unless you pay it off.... no matter what you will lose a ton of money
Where is my check Mariner Finance?
- Lied to me plan and simple
Preferred solution: Send my overpayment to me
Making payments
Of course not, they don't care
- Loan process
- Charge late fees when your not late
Preferred solution: Let the company propose a solution
Fraudulent activities by branch manager Carrie
Fraud
- Excellent customer service
- Courteous polite service
Unreasonable
I have a loan with Mariner Finance and yes it is behind. The main reason it is behind is because they will only accept a certified check via mail Igor cash delivered to them.
I cannot do online payments, I can’t do over the phone payments.
They are open only M-F the hours most people work, they are also 40 minutes away. I would think if they wanted their money they would work with me but they are totally unwilling.
- Poor customer service
Preferred solution: Allow me to simply make online payments! I could literally make one today.
Poor Communication and Scam Refinance
- No pros
- Company
Preferred solution: Price reduction
Very Upset
- Unprofessionalism
Preferred solution: Full refund
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I'm hoping you realize this isn't Mariners, decided to stop with the childish threats, get an attorney and discharge the debt once and for all. If you're being garnished, you didn't pay them for months on end.
You ignored them or a collection agency and were finally sued. The time to get an attorney was when you were being sued. Please tell me you showed up for the case and told the judge you had insurance and needed your paperwork from them. If not, they got a default judgment and are taking you for all they can.
The time for playing the I have insurance game is over. You had your "day" in court and somehow lost. They aren't sending you @#$#.
Talking all this pain and hardship noise is a waste. File for bankruptcy and be done with it.
You are a know it all, who knows nothing.