My autistic son was diagnoses with hodgkins lymphoma stage 4 and i fell behind on payments to pay some out of pocket expenses for his care. Im still in the process of catching up on my missed payments and juggling medical bills at the same time.
I am harrassed on a daily basis for being half late on the bill. 3 to 4 times per day. Unfortunately things do happen, which they fail to understand. And after i told them my son had cancer, their tone changed for just that day.
After that, the rude messages started coming from Terry the manager. She acts like she lent me money out of her own pocket! This company or branch or both is terrible! They threatened my wife and i with legal action after i told them my son had cancer!
Wtf! Really and seriously?!?!?! Do NOT do business here!!!!
Wanna be bank and is the WORST! My son comes first sorry Terry.
Product or Service Mentioned: Mariner Finance Customer Care.
Reason of review: Poor customer service.