Most helpful review
New Reviewer

Mariner Finance kicks you when you're down.

Yesterday, I was laid off my job. I unfortunately, don't have as much money saved up as I should. So, I called Mariner Finance, a company I have a small personal loan for, to ask for an extension on my next payment. I owe around $700 of the loan. I spoke with the...
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60 comments
#2190698

It’s sad to see that there are so many other people that they have treated this way. Kicked when you’re down is perfect explanation.

They promised me a loan to recoup and bridge the gap since I was victim of identity theft. Strung me along for a week, and reassured me every day that we will be closing the next day, next day or the next day. Only to be called last night and say I wasn’t approved. I wasn’t approved because I gave the weekly average income amount as opposed to the year to date average.

That’s why I didn’t get approved. They asked the wrong question. it was their mistake, but I was not allowed to make a correction. Apparently initial answers are engraved in stone.

So I went from having the thought of all of the financial stress being eliminated to turn right back into my face. I caught them in so many lies it’s just a shame

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ID
#597429 Review #597429 is a subjective opinion of poster.
Location
Laurel, Maryland
Reason of review
Poor customer service
Preferred solution
My solution is to move my payment schedule up two months while I obtain a new job. My concern is my credit and being charged late fees.

I would make my regular payment and was told I could get $2000 more without it affecting my payment.

I turned it down but later needed it but had just changed jobs so was told I could not until I got my first paycheck. Ive been with them for yrs. Then when I got my first pay check they said I was at the max already??? What? This is crazy. You told me I could borrow I didnt ask???

User's recommendation: Good u til this.

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ID
#3784566 Review #3784566 is a subjective opinion of poster.
Location
Enoree, South Carolina
New Reviewer

Rudness and unprofessional, no business etiquette

Company has no customer loyalty at all, tried to belittle me, I will no longer do business with them, find another company who appreciates paying customers User's recommendation: Go else where
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1 comment
#2212282

Your very vague complaint sounds like you have credit issues. You seem mad at the finance company.

What exactly was the situation? What did you need and why do you think they belittled you?

ID
#3757781 Review #3757781 is a subjective opinion of poster.
Location
Yakima, Washington
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They don't answer phones no one to talk to

I was on the call holding for hours at least to no one ever picked up they have not returned three times that I've left messages for them and yet they're sending me a message that they want payment today. I am disgusted with the service of this company I would like someone to please contact me my name is Eileen Torres
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ID
#3719804 Review #3719804 is a subjective opinion of poster.
Location
Warminster, Pennsylvania
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unprofessional and misinformed

I only gave one star just so I can comment. They dont even deserve that. If youre interested in being strung along day after day while being told that theres only one more thing that needs to go before the All Powerful and Mysterious Underwriter (even though they told...
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5 comments
#2200686

Oh come off of it...You were a TERRIBLE risk... Count yourself lucky they said no.

In a year, you would be back here, whining about how you felt they took advantage of you after you noticed none of your initial payments were going to the principal. This is a good thing but you want to whine about it.

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ID
#3633353 Review #3633353 is a subjective opinion of poster.
Location
Cranberry, Pennsylvania
Cons
  • Misinformed
  • Strung along
  • Unprofessional
Preferred solution
Interested in company solution, apologies for misinformation and removal of credit inquiries
New Reviewer

Payoff letter

Paid off loan this morning and need a payoff letter. I keep calling my local branch and there's no answer
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ID
#3542677 Review #3542677 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
Payoff letter stating the loan is paid in full

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Verified Reviewer
New Reviewer

Civil case

Update by user May 03, 2022

My original comment says I would recommend them and I would never

Update by user May 02, 2022

The company refuses to communicate in writing. The written word protects both parties

Original review posted by user May 02, 2022
Today I received a Judgement on my defaulted loan. What address am I mailing payments to? Also I would like to make you aware my income is from Social Security disability and it is illegal for you to cease my checking account. I want a response in writing under legal advisement. Thank you Debbie Baron

User's recommendation: Looking for a personal loan use One Main.

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3 comments
#2185894

" my defaulted loan" Another serial de ad B E A T who doesn't want to ay their bills and then hide behind SS. What a loser. On the upside, no one will ever trust you enough to loan you anything again in the future.

#2189683
@PissedConsumer2185894

Stop being b*itch and commenting on peoples complaints! You’re the loser to the point that you take time out of your day to day such things.

#2191622
@PissedConsumer2189683

Post on a PUBLIC message site, expect the PUBLIC to respond even it doesn't make you feel better about your losership.

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ID
#3533998 Review #3533998 is a subjective opinion of poster.
Location
Bethlehem, Pennsylvania
Pros
  • You can get a loan
Cons
  • Calling any branch because of poor attitudes
  • False imformation given me
  • Just awful to deal with
Preferred solution
Let the company propose a solution
New Reviewer

Never talked to a person